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  For the first bug of Christmas, my manager said to me
   See if they can do it again.

 For the second bug of Christmas, my manager said to me
   Ask them how they did it and
   See if they can do it again.

 For the third bug of Christmas, my manager said to me
   Try to reproduce it
   Ask them how they did it and
   See if they can do it again.

 For the fourth bug of Christmas, my manager said to me
   Run the debugger
   Try to reproduce it
   Ask them how they did it and
   See if they can do it again.

 For the fifth bug of Christmas, my manager said to me
   Ask for a dump
   Run the debugger
   Try to reproduce it
   Ask them how they did it and
   See if they can do it again.

 For the sixth bug of Christmas, my manager said to me
   Reinstall the software
   Ask for a dump
   Run the debugger
   Try to reproduce it
   Ask them how they did it and
   See if they can do it again.

 For the seventh bug of Christmas, my manager said to me
   Say they need an upgrade
   Reinstall the software
   Ask for a dump
   Run the debugger
   Try to reproduce it
   Ask them how they did it and
   See if they can do it again.

 For the eighth bug of Christmas, my manager said to me
   Find a way around it
   Say they need an upgrade
   Reinstall the software
   Ask for a dump
   Run the debugger
   Try to reproduce it
   Ask them how they did it and
   See if they can do it again.

 For the ninth bug of Christmas, my manager said to me
   Blame it on the hardware
   Find a way around it
   Say they need an upgrade
   Reinstall the software
   Ask for a dump
   Run the debugger
   Try to reproduce it
   Ask them how they did it and
   See if they can do it again.

 For the tenth bug of Christmas, my manager said to me
   Change the documentation
   Blame it on the hardware
   Find a way around it
   Say they need an upgrade
   Reinstall the software
   Ask for a dump
   Run the debugger
   Try to reproduce it
   Ask them how they did it and
   See if they can do it again.

 For the eleventh bug of Christmas, my manager said to me
   Say it's not supported
   Change the documentation
   Blame it on the hardware
   Find a way around it
   Say they need an upgrade
   Reinstall the software
   Ask for a dump
   Run the debugger
   Try to reproduce it
   Ask them how they did it and
   See if they can do it again.

 For the twelfth bug of Christmas, my manager said to me
   Tell them it's a feature
   Say it's not supported
   Change the documentation
   Blame it on the hardware
   Find a way around it
   Say they need an upgrade
   Reinstall the software
   Ask for a dump
   Run the debugger
   Try to reproduce it
   Ask them how they did it and
   See if they can do it again.