Analyze all production, hardware and system problems for cause and apply standard corrective actions quickly so as to minimize the outage time. Analyze workload schedules, computer utilization and business procedures in order to evaluate effectiveness, suggest and implement approved changes. Modify existing JCL for temporary execution processing or permanent changes. Modify current production schedules to accommodate last minute and permanent changes and additions. Review production turnover requests, verifying that all standards have been met. Studied existing data systems to evaluate and improve production workloads.
REVELANT SKILLS and EXPERIENCE
MANAGEMENT
Supervise the day-to-day operation of MIS/Operations.
Ensured the effective allocation of available resources to meet processing requirements and service level agreements.
Conducted monthly shift meeting.
Participated in vender and quarterly management meetings.
TEACHING/TRAINING
Created and maintained the training manuals for schedulers and production support.
Trained personnel in operations, scheduling and production support procedures.
ADMINISTRATIVE
Maintained the Data Centers documentation and procedures manuals.
Produced critical processing statistics on daily, weekly and monthly basics.
REVELANT SKILLS
25 years experience in MIS/Operations, 15 years as a production support analyst.
Knowledgeable in CA7, CA11, CA1, CA-Dispatch, MVS/JCL, JES2, JES3, ISPF, SDSF, Memo,
RMDS, JobTrac, $AVRS and Unisys ECL.
Experience in SAS programming.
Excellent analytical and interpersonal skills, communicating well with all levels of personnel.
Quick to learn new products effectively.
EDUCATION and EXPERIENCE
ASI - MVS/XA Concepts; Coding basic and advanced JCL; Utilities and Syncsort
ASI - MVS/ESA Coding JCL to create jobs and Applying advanced JCL features
Intermediate IBM JCL & Unisys ECL
CA7 & CA11 Beginners and Intermediate
Introduction and Advanced SAS programming
WordPerfect 5.1 and WordPerfect for Windows
Windows 3.1; Advanced Windows and Windows95
Introduction to IBM & AT&T PC; PC-DOS
Some "online certificates" from www.brainbench.com I have received
EMPLOYMENT HISTORY
Jun 98 - Present
(i)STRUCTURE
(formally PKS Information Systems), Omaha, NE.
